Support
Help when you need it.
Already running Apron? Most answers are inside the app, and our team replies to support requests there. Everyone else, talk to us.
Ways to get help
Raise a support request
Sign in and raise a request from the app. Write what happened; our team replies there.
Sign inSee it first
A walkthrough with your own menu: we take an order, send the KOT, bill it and close a shift.
Book a demoGetting set up
What you need to run Apron.
No special terminals. If you have a browser, you can start.
- A current browser at each counterOn a PC, tablet or phone. Captains use their phones; the kitchen display runs on any screen with a browser.
- For paper KOTs and billsA thermal printer and a counter PC for silent printing. Ask us about printers before you buy one.
- Your menuYour dishes, prices and GST settings. In the demo we help you get these right before your first service.
Common questions
Quick answers.
A UPI payment shows as unverified. Is that a problem?
No. It means nobody has matched it to the bank statement yet. A manager marks it reconciled under Billing, Payments.
My KOT did not print. What do I do?
Open the print queue and check the printer, then retry the KOT. A failed print is never re-sent on its own, so nothing prints twice by surprise.
Can staff use Apron in Kannada or Hindi?
Yes, on the POS, kitchen display, menu, tables, orders and guest QR menu. Other screens and invoices are in English.
Do I need to buy hardware first?
No. Apron runs in a current browser on the PC, tablet or phone you already have. For paper KOTs and bills, we'll talk through printers in the demo.
Can I set it up myself?
An account can be created from the sign-in page. We still suggest a demo first, so your menu, GST settings and printers are right before your first service.
How much does it cost?
Plans are priced per month, by how many outlets and users you need, plus 18% GST. We'll share prices for your setup in the demo.